Sunday, April 11

No Price Tag 

I dreamt that I was sitting in the MRT train between two people and they were talking to each other.

A:"Can I have the SKU and price point for E V polo shirt? The article no is EV202-450."
B:"29810058, $12.00."

It goes on for a few cycles, then one of them ask me to run to the other end of the train to find out the price for a bra, which woke me up.

Nope, I am not bonkers or nuts. Its just that this was one of the most common message that we heard the Supervisors asking The Department Heads during the last 5 days at The John Little Warehouse Sale. Whenever we come across an item without price tag, we have to wave, jump, throw the item into the air or run towards the other end of the hall to grab the to attention of the cashiers' controller.

They will then use the walkie talkie to check the price for us while irritated customers stares at you with that - why it takes so long and I should not have got the stupid bra, panty, shirt without price tag but as its the only decent piece among the mess of clearance goods and the sign board says its only $5.00 so I die die must buy it - look.

I would not want to be a cashier or sales personnel for the rest of my life but it was a good experience doing it for the past few days, it opened my eyes on how departmental stores control their stocks and especially how they control their cash tills. I admire the trust they have in the temp staff, many are students waiting to start their Poly or ITE courses. Most of the younger temps, who were fooling around most of the time, doesn't seems to understand that handling cash is a sensitive issue and the company do have plain clothes security staff watching over the temp cashiers.

All in all, I would say that it was a good experience for me to try out operating the cash register, understanding how credit cards and NETS work on the retailer's side and to provide some form of customer service as I am those type that prefers to be served and waited on. I also realized that why some people are overcharged during these type of sales as some of the temp staff merely scan items without checking if the items are those that are 2 for $10.00 etc.

I came across customers who insist on going through the receipt after everything is packed into the plastic bags; customers who pass you item by item to be scan in; customers who ask you the price of each item even though the price tag is there and many more.

And I learnt how to entertain impatient customers while waiting for the price of their bras by doing para para, tap dance, line dance - and almost a strip show.

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andi at 20:09